This Agreement was last modified on 18/04/2020
To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used when you access CrepPlug’s website. We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience.
This privacy statement covers personally identifiable information. Personally, identifiable information is any information that is associated with your name or personal identity.
What we collect
During the registration process, the types of personal information you provide to us may include, name, address, phone, PayPal address, email address, username and password. We will use your contact details so that we can communicate with you directly about the products you purchase and that you sell through the Service and the services we provide including any queries, issues or concerns you or other users have. If you are not a registered user and you purchase an item through CrepPlug, you will be required to provide shipping and email addresses, which will be shared with the Seller. The Buyer’s shipping information will be contained in the receipt provided to the Seller.
We keep records of the products you buy, sell or exchange through the Service and the payment method you use for the transaction. We will use payment and transaction information to assist in the payment process for any product you purchase through the Service. We will provide your details to the seller of any item you purchase including your username and the name, delivery address and phone number you provide at the checkout.
Other users can provide information that is associated with you such as comments and likes relating to your items and messages they send to you. We will use personal information about you that is contained in private messages sent by you to other users to assist the fulfilment of orders made through the Service and to respond to any queries, issues, concerns or disputes they raise.
How we use it
We use your personal information for the following purposes:
Who we may share it with?
We never sell or rent your personal information. We may disclose your personal information if required to do so by law (for example, a warrant under the Regulation of Investigatory Powers Act), or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of CrepPlug, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others. We disclose your information to facilitate your transactions on the website.
When you register, we will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials, or other related product/service information.
Security of your Personal Information
CrepPlug strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above.
We don’t send spam and do not permit spam on CrepPlug.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others. We are therefore not liable for loss/access to their personal data if you share your login details with anyone else.
We use SSL encryption when collecting or transferring sensitive data and throughout the whole website.
We are not responsible for the loss of your information in unprecedented events such as a breach to Crepplug and our service.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account.
Our website is not setup to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.
The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or our services.
Information available to other users through the Service
The Service is designed to help you interact with other users of the Service. As a result of this some of the information generated through the Service is shared with other users of the Service as described below.
Accessing and Correcting your Personal Information
You have the following rights in relation to your personal information: (i) the right to be informed about how your personal information is being used; (ii) the right to access the personal information we hold about you; and (iii) the right to request the correction of inaccurate personal data we hold about you and to request the blocking or deletion of your personal information where the processing does not comply with DPA as we are a UK based website.
Most of the personal information we hold about you is either available directly from viewing your account and looking back over your own activities, or is available from the social networks that you have connected to our Service. If you think that there is other personal information which you think we hold, please contact us at firstname.lastname@example.org
Changes to this policy